Resume for Neil J Forrest 

Summary

My educational background includes a Bachelors Degree in Secondary Education followed by a Masters Degree in Counseling.  My early experience in career counseling is balanced by my more recent roles as a Residential and Commercial Real Estate agent as well as experience and training received as a Program and Project manager with start-ups and Fortune 500 companies.  My experience in high tech companies, helping to establish four start-up companies and my real estate experience provides the background needed to assist others in evaluating and selecting franchise, business, and investment opportunities. 
 

Competencies include:
 

  • Sales & Marketing

  • Process Improvement

  • Meeting Facilitation

  • Project Management

  • Innovative Thinking and Problem Solving

  • Verbal and Written Communications 

Experience
 

Coldwell Banker  

Realtor®, Morgan Hill, CA      

2002 - Present
 

Cornerstone Commercial Real Estate Services

Vice President
2005 - Present

Listed and sold residential and commercial real estate. Created commercial team and coordinating a number of investment projects. 
 
  • $4,000,000 of real estate sold during first year

  • Development of our Investment and Commercial Real Estate Team

  • Implementation of our Franchise Consultant Services

Hewlett-Packard Company,

Production Manager, Cupertino, CA

Project Manager, Mountain View, CA

1989 2001

 

Managed processing of sales and marketing information for e-commerce website accessed by worldwide sales force.  As a Project Manager I managed cross-functional, international teams focused on improving skills of 3,000 plus internal and external Customer Engineers.

  • Reduced document-processing time by 60%, saving more than $200,000 per year.

  • Introduced process for prioritizing and resolving software bugs, decreasing resolution time by 50%.

  • Implementing professional skills curriculum including Customer Interaction Skills, Project Management, Trouble Shooting, Situational Negotiations, Executive Presentations, Business Writing, and Telephone Skills.  

  • Standardizing technical troubleshooting processes saving over $500,000 yearly.

  • Creating traditional and CBT, (Computer Based Training) courses and job aids, reducing travel costs and training time by $35,000 annually.

Ceit Systems Inc., San Jose, CA                                                                  

1987 1989

CBT, Computer-Based-Training, Manager

 

Provided CBT multi-media authoring training to instructional design students.

  • Produced multi-media presentation of company’s CBT authoring tool used by company sales representatives, decreasing travel cost and increasing sales team’s productivity by 30%.

  • Delivered CBT authoring courses to McDonalds, Hewlett-Packard and Amdahl, leading to a job offer from Hewlett-Packard.

InfoDesigns Inc., Bloomfield Hills, MI                                                        

1983 1987

Vice President

Managed training, customer support and product development teams for start-up software company. 

  • Designed and created computer based marketing program for Ford Motor Company resulting in over 6,000 presentation disks being distributed to potential Ford and Lincoln Mercury customers through ads in Motor Trend and Car and Driver.

  • Created training workbooks and exercises to accompany 15-week video training program for Floyd Wickman, launching largest and most respected real estate training organization.  

 Additional Relevant Experience 

  • 5-Years experience as a Placement Specialist, Job Developer and Vocational Counselor with government job placement programs for the long-term unemployed, veterans, x-offenders, single mothers, and disadvantaged youth.

  • Consultative sales and sales training experience in software and hardware applications, including developing software distribution network for accounting software products.

Education

 

Masters in Guidance and Counseling, Michigan State University, Lansing, MI

Bachelors in Secondary Education, Central Michigan University, Mount Pleasant, MI

 

Professional Development 

 
  • Greif Counseling

  • Career Counseling

  • Outplacement Counseling

  • Kepner-Tregoe’s Project Management & Problem Solving

  • Instructional Design

  • Managing Fast Paced Projects

  • Managing Cross Functional Teams

  • Meeting Facilitation

  • Influencing for Results

  • Process Improvement

  • Managing Interpersonal Relationships

  • Decker Communication’s Presentation Skills

  • Negotiations Skills

  • Adobe Acrobat

  • Microsoft Office Suite

  • Microsoft Project

  • Microsoft FrontPage